As the calendar turns to May and the weather begins to warm, we turn our thoughts to vacation. It’s time to start thinking about taking a break from the daily grind and hitting the beach, the mountains, big city tourist attractions or even your own couch armed with some Netflix movies. What’s the last thing [...]

In our last blog post, we offered some tips for crafting a useful – and pleasant – voice mail greeting.  Just as important is leaving a clear and concise message. When you hear the beep on the voice mail of an important prospective client or key customer, you might feel a little nervous. Here are [...]

Remember when answering machines were a fancy new piece of technology? While many of us no longer use the machine with the blinking light and the tiny cassette tape, we still rely on voice mail as a critical business and personal communication tool. But how often do we take the time to focus on the [...]